FINANCIAL POLICY

1.  Payment for all services is due when your pet is released.  Acceptable payment forms are: cash, check, American Express, MasterCard, Visa or CareCredit.  We cannot accept other credit cards, second party checks, out-of-state checks, or temporary checks.  We will require identification with a valid Calif. Driver's license. 

We are unable to reverse charges from a credit card or check.

2.  Please understand that we are not a credit or billing facility.  WE PROVIDE VETERINARY CARE.  Payment in full is expected when your pet is released.

3.  If you wish to make partial payments, or other arrangements, please consult your bank or credit agency prior to discharge.  A monthly finance charge of 1.5 %, plus late charges, will be added to past due balances.  We reserve the right to accept late or partial payments, as well as payments that reflect “paid in full” or other restrictive endorsements, without losing any of our rights to collect full payment under this agreement or other consent forms signed by you.

4.  The doctor will give you an estimate for medical services.  There is a required deposit of 100% of the lower end of the estimate.  We cannot provide medical services until a consent form is signed and a deposit has been made.  Depending on how long your pet remains in the hospital and what costs are incurred, supplemental additional deposits may be required during the period of hospitalization.

5.  The doctors will provide a daily report via phone regarding your pet's medical condition.  If additional services are recommended, the doctor will discuss the associated costs with you, to obtain your approval prior to such services.

Wells Fargo Health Advantage

We are happy to accept payment from the Wells Fargo Health Advantage line of credit.

Click here to appl for the Wells Fargo Health Advantage payment plan

Financing provided by Wells Fargo Financial National Bank, a subsidiary of Wells Fargo Financial.*  Wells Fargo Financial is an affiliate of Wells Fargo Bank, N.A.**

*For the Wells Fargo Financial hyperlink, please link to: http://financial.wellsfargo.com

**For the Wells Fargo Bank, N.A. hyperlink, please link to: http://www.wellsfargo.com