I am writing to thank you for the outstanding care that you provided for my dog, Darwin, last Sunday. From the moment that we walked in the door until you sent us home, everyone treated us with only the utmost level of professionalism but also with an exceptional level of concern and compassion. Everyone in your center did their best to make a very difficult situation as easy as possible for us and for Darwin. We very much appreciate it.

Shira & Ted

I wanted to say THANK YOU for taking care of Barkley when he was at ASEC. He is doing great and is back to his normal routine and for the most part staying out of trouble.I knew he would get the BEST care possible at ASEC and he truly did. Thank you!ASEC has an amazing staff and an amazing facility that cares about the animals and families that come through the door. It was comforting to know when I left Barkley there he was in the best possible care he could have. Thank you for taking care of him and making him better.

Laura & Barkley

We are so grateful that your kindness and expertise saved our beloved Leah. We will never forget all you have done.Our sincere thanks,

The Bowlin Family

Thank you so much for taking such good care of our dog Kody and of us. While no one likes to bring their beloved pet to an ER (particularly on a holiday weekend), or to then face having their pet go through surgery, your care, professionalism and yes hospitality, made it bearable and manageable. You were worth the drive from Moorpark! Kody continues to improve (he has his bounce back in his step) and we appreciate the care you gave him and the coordination with our vet, Dr. Karen Martin, Thank you all again and blessings to you.

Joan, Gary & Kody

Your kindness, compassion and your love for animals helped us hold on to hope. When many around us told us to give up, you and the other veterinarians and staff at ASEC helped us save Luna Belle’s heart.We cannot thank you enough for what you did. On August 30^th, we will be celebrating more than just a year of her life, but a year of guardian angels that saved her heart.

To your staff we are much grateful for taking care of Luna, for making sure she was safe. And to you Dr. Williams, thank you for having the HOPE we had lost.

Billy, Jenny, Peanut and Luna

As you can imagine, this is an incredibly difficult time for me. Allie was more than a pet to me; she was an extension of me. She was my rock, my everything for the last 3,011 days. I know I made the right decisions and am thankful I had the guidance from Dr. Cruikshank, Dr. Dolance and you along the way. It was a rollercoaster of emotion the last couple of days as Allie tended to defy what was expected. Sometimes it’s that glimmer of hope that is all we need. I was very impressed by the professionalism of the staff and always left knowing that Allie was receiving the best care. My short visits with her in the ICU will stay with me forever… Most importantly my wish of putting her down in my presence was granted. Please thank and forward this to the rest of the staff that had any part in Allie’s care. As I type this email, I clutch her collar and tags in my hand, tears streaming down my face. You all did an amazing job in caring for my best friend & your love of animals shines through. I am thankful for all of you.

Brent

Thank you so much for taking good care of our girl- not just in treatment , but in comforting her when she was upset and spending time with her in her last hour. It was very clear to me from how she acted around you that she felt very affectionately towards you. Your petting, conversation and pampering meant a lot to her. It also means a lot to us that she was so well cared for, even when things were difficult.Shani, her fleece is yours now.  Use it to give comfort to other kitties who need it.

Tom & Anthony (and by extension, Will, Tiger and of course Grace)

We so appreciate your extraordinary care of our little boy, Chuchuno. While he never showed it, we know he loves you guys, as we do. Thank you.

T & L

We are writing to thank you all for your dedicated care in helping Chester during his brave battle with cancer from May through November.We remain very sad, with large holes in our hearts; we made him the center of our small family and dis so much with him, and now there is a void in our house and lives.

We are also strongly comforted by the knowledge that with you he received the best of care and was in the best of hands (and hearts). We know that it was his time, and that he was at peace in the end, and is no longer in pain and that you helped us so much along the way with both medical care and emotional support. We feel fortunate to have found you and your team, and to have you leading the ay on behalf of Team Chester. It takes a village, and we are very sad to have lost the fight, but know that we did the best we could and that you did everything you knew how to do, which was considerable.

At times, your job must be unspeakably difficult, knowing what you are dealing with, and the emotions of the families you must face every day, many times with news that is not good. But please know that you do it well in ways large and small, from the clear explanations to your accessibility to the personal conversations showing that you truly do care to the administrative details.

Our sadness every day runs counter to the spirit of the holiday season, but in looking back at the glad and the sad, we wanted to make sure to thank you for everything you did for Chester and for us along the way.

Kelley & Bud

Kate and I wanted to send a brief note of thanks to you, Veronica and your staff for the wonderful care you afforded Bear during the last few months of his life. From the time we first met you in October until last Friday evening, you always seemed to deal with him in a very caring and loving manner. Not only with Bear, but your honesty through the entire process with Kate and myself was terrific. You never promised anything but a chance to prolong his life in way that gave all of us, Bella too, the ability to continue loving him for a few months longer.We knew in going in, when his cancer first surfaced, and during his post-surgical healing period, his life was waning. To the best of my knowledge, we never let him suffer so we could have more time. It was only that he could have more time.

While we are missing him terribly right now, I know that with your guidance we did the “right thing” last Friday evening when we all agreed to let him move on. To where, I don’t think anyone really knows.  All I know is that his last hours with us were peaceful and loving and that his passing was handled with the utmost care.

To all of you, thank you again, on behalf of Kate and I and of course Bella, who is missing her big brother.

All of the best to all of you at ASEC,

Richard, Kate and Bella

Thank you so much for your compassionate care of Ted. Due to your dauntless efforts, we had him 10 months longer than we thought possible. Ted always looked forward to his visits. You were by far his all-time favorite.Again Dr. Downing, our heartfelt thanks!

Bonnie & Bob

Jeff and I wanted to thank you all from the bottom of our hearts for taking care of Alex with such love and tenderness. He was a huge part of our family and will be greatly missed. It helps more than you will ever know to have such an amazing staff of people like you to lean on in such difficult times.

Jamee & Jeff

I want you to know how important you been in our lives and Oliver’s. Although your career is rewarding, it must also be challenging. But know that not only your medical advice but love and support is what got us all through this difficult time.

Judy & Jason

Veronica and Shani,I wanted to thank you for your lovely card following Caviar’s passing. But even more, I wanted to express my deep gratitude for the excellent care, and the compassion with which it was given, that Caviar received.My very best to you all,

Kent